Terms of service
The document referred to below constitutes a legally binding agreement between you and Collier London Jewellery, which operates the internet website with the domain name www.collierlondon.co.uk.
It documents your rights and responsibilities and ours with regards to (a) your access to the Site ; (b) use of the Site ; (c) any communications sent from The Collier London ; (d) all information , products, services and materials contained on our Site. By entering the Site, you unconditionally accept the terms and conditions in this Agreement (set out below) and any future alterations we may make subsequently.
I. Users
1a) anyone who enters our Site is deemed as a user (“User”). You are free to enter the site whenever you wish whilst adhering to all the relevant terms and conditions.
1b) The use of this website is permitted for personal use only. Please remember that it is illegal to re-publish , sell, reproduce or otherwise exploit any items on our site for material purposes from this website, or create any items based on the content of this site.
1c) You alone are absolutely responsible for any information sent to us and it’s accuracy and validity. You agree that you will not use and that you will not allow the use of any device or method that could possibly interfere with our Site. You may access and view the Content appearing on this website for personal , non-commercial use only.
II. General
2a) Any information , content or opinions given on our website are purely subjective and we cannot guarantee its fitness and purpose of accuracy.
2b) The contents of this Site do not represent any form of advice by us and it is not intended to be used as such. We reserve the right to change the content at any time and will not be held liable for any failure of software during a purchase or at any time whilst using our site.
2c) Please be absolutely sure you wish to purchase an item before you commit to buy it. If you fail to contact us with payment details by the agreed date , the item will no longer be reserved for you and will be offered to other potential clients.
III. Shipping and Handling
3a) We offer a free delivery and shipping services to all orders within the UK.
3b) A purchase will be shipped within 2 business days or receipt of payment. Items will not be shipped to a postal box address.
3c) All items are fully insured and sent at the risk of CollierLondon Ltd.
3d) Items will be sent out as soon as your money has been cleared.
IV. Returns
We will accept returned goods for a refund up to 14 days after the purchase. In order for us to refund you , you will have to :
4a) Contact us and let us know of your intention to return the item and return it to us via our secure and insured service.
4b) Return items in the same conditions as they were received by you - damaged, broken , altered items will not be accepted for refund. Please remember that you are buying a piece of antique jewellery and it must be treated with care. These items are not suitable to wear whilst washing , showering , gardening , playing sport etc. Foil backed items must not come into contact with water as this may cause discoloration. The items offered for sale on this site are antiques in good condition and with careful treatment should remain this way.
V. Privacy Policy
We are committed to protecting your privacy and will never give your details out to any third party without your expressly asking us to do so. We will store your data in accordance with the Data Protection Act 1998. The data we keep pertains only to shipping details and we will only send you mail directly relating to your purchase from us, to include annual service requests and Christmas cards. All transactions are strictly confidential and we will not have access to your credit card details. All online transactions will be made through our online partner, Lloyds Bank plc. All details of the terms and conditions as privacy policy of Lloyds Bank plc are listed clearly at lloydsbank .com
VI. Disclaimer
6a) The information contained in this website is for general information purposes only. The information is provided by Collier London and we while we endeavor to keep the information up to date and correct , we make no representations or warranties of any kind , express or implied , about the completeness, accuracy , reliability, suitability or availability with the respect to the website or the information, products , services or related graphics contained on the website for any purpose. Any reliance that you place on such information is therefore strictly at your own risk.
6b) in no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage , or any loss or damage whatsoever arising from loss of data or profits arising out of it. , in connection with the use of this website.
6c) Every effort is made to keep the website up and running smoothly. However, Collier London takes no responsibility for, and will not be liable for , the website being temporary unavailable due to tech issues beyond our control.
Thank you for reading our Terms. We hope you enjoy our service. Collier London Ltd. 2020 . All rights reserved.